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Acceptable Use Policy

Synergy Neuropsychiatry

Effective Date: June 16th, 2026

 

Overview

This Acceptable Use Policy ("AUP") governs your use of the website, services, and digital communications offered by Synergy Neuropsychiatry ("we," "us," or "our") located at https://www.synergyneuropsych.com/. By accessing or using our website and services, you agree to comply with this policy. Violations may result in suspension or termination of access to our services.

 

1. Permitted Use

You may use our website and services solely for lawful purposes and in accordance with this Acceptable Use Policy. Permitted uses include:

  • Scheduling and managing appointments with Synergy Neuropsychiatry

  • Accessing health and wellness information provided on our website

  • Communicating with our staff regarding your care and services

  • Submitting forms, inquiries, or consent documentation through our website

  • Receiving SMS notifications, appointment reminders, and care-related communications for which you have explicitly opted in

 

2. Prohibited Use

You agree not to use our website, services, or communication channels to:

  • Violate any applicable federal, state, or local laws or regulations

  • Transmit any unsolicited or unauthorized advertising, promotional materials, spam, or junk mail

  • Impersonate any person or entity or misrepresent your affiliation with any person or entity

  • Engage in any conduct that restricts or inhibits any other user from using or enjoying our website or services

  • Introduce viruses, trojans, worms, logic bombs, or other malicious or technologically harmful material

  • Attempt to gain unauthorized access to any portion of our website, server, or database

  • Harvest or collect personal information about other users without their consent

  • Use our services to harass, abuse, threaten, or intimidate any individual

  • Circumvent or manipulate any security or authentication measures on our website

  • Use automated tools, bots, scrapers, or crawlers to access or extract data from our website without prior written permission

 

3. SMS & Electronic Communications Acceptable Use

Our SMS messaging program is intended solely for appointment-related communications and care support. By opting into our SMS program, you agree to the following:

  • You will not use reply messaging to send harmful, abusive, or inappropriate content to our staff

  • You will not attempt to manipulate or abuse the opt-in/opt-out system

  • You acknowledge that SMS communications are for personal use only and may not be forwarded or distributed for commercial purposes

  • You understand that replying "STOP" will immediately remove you from our messaging program and replying "HELP" will connect you with support

SMS Data Use: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. We comply fully with the Telephone Consumer Protection Act (TCPA), CTIA guidelines, and A2P 10DLC requirements governing application-to-person messaging.

 

4. Patient Portal & Account Use

If you are provided access to a patient portal or online account in connection with your care at Synergy Neuropsychiatry, you agree to:

  • Keep your login credentials confidential and not share them with any third party

  • Notify us immediately at dr.verma@synergyneuropsych.com if you suspect unauthorized access to your account

  • Use the portal solely for purposes related to your own healthcare and communications with our practice

  • Provide accurate, complete, and current information when submitting forms or updating your records

 

5. Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Synergy Neuropsychiatry or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on our website without our express written consent.

 

6. Third-Party Links & Resources

Our website may contain links to third-party websites or resources. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them. Accessing third-party sites through links on our website is done at your own risk.

 

7. Monitoring & Enforcement

Synergy Neuropsychiatry reserves the right to:

  • Monitor use of our website and services to ensure compliance with this policy

  • Investigate any suspected violations of this Acceptable Use Policy

  • Remove or disable access to any content or account that violates this policy

  • Report unlawful activity to appropriate law enforcement or regulatory authorities

  • Take legal action against any individual or entity that violates this policy

We are not obligated to monitor all activity but reserve the right to do so at our discretion.

 

8. Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. Synergy Neuropsychiatry does not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.

 

9. Limitation of Liability

To the fullest extent permitted by applicable law, Synergy Neuropsychiatry shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of, or inability to use, our website or services, even if we have been advised of the possibility of such damages.

 

10. Governing Law

This Acceptable Use Policy shall be governed by and construed in accordance with the laws of the State of Michigan. Any dispute arising under this policy shall be resolved exclusively through binding arbitration in that jurisdiction.

 

11. Changes to This Policy

We may update this Acceptable Use Policy from time to time. The latest version will always be available on our website with the effective date. Your continued use of our website and services following any changes constitutes your acceptance of the revised policy.

 

12. Contact Us

If you have questions about this Acceptable Use Policy or wish to report a violation, please contact us at:

Synergy Neuropsychiatry

Phone: 269-443-0496
Email: dr.verma@synergyneuropsych.com
Website: https://www.synergyneuropsych.com/

By using our website and services, you agree to this Acceptable Use Policy.

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